Your dental patients deserve a real person — even after hours.
OpenLine gives your practice a dedicated after-hours receptionist who answers every call, books appointments, and handles patient concerns. No voicemail. No missed patients.
Every missed call is a patient walking to the competitor down the street.
Toothaches don't wait for business hours. A crown comes loose over dinner, a child chips a tooth at practice, a new family finally sits down to find a dentist. They call at 7pm — and your line rings into voicemail.
Almost nobody leaves a message. They hang up and dial the next practice on the list, and whoever picks up wins a patient worth thousands over their lifetime. The marketing you already paid for delivered that call. Voicemail gave it away.
How it works
Live in about two weeks, with almost no lift from your team.
Step 1
We learn your practice
We spend time with your team learning your scheduling rules, providers, insurance policies, and how you like patients to be treated on the phone.
Step 2
We place your dedicated receptionist
One trained person is assigned to your practice — not a rotating call centre pool. They know your name, your hours, and your patients.
Step 3
Your phone is always answered
From 5:30pm to midnight, every call is picked up by a real person who books, triages, and reassures. During quieter moments they can also update patient notes, handle scheduling requests, or confirm the next day's patients. You wake up to a full schedule.
Why OpenLine
Not an answering service. A member of your front desk.
One dedicated person
The same receptionist every evening. Patients hear a consistent, familiar voice — never a stranger reading a script.
Real bookings in your system
Appointments go straight into your practice management software, following your scheduling rules. No message slips to re-key in the morning.
Built for dental
Trained on dental terminology, emergency triage, insurance questions, and the calls that actually come in after hours.
No lock-in
A simple starting contract gets you live, then flat month-to-month pricing. Stay because the schedule fills up, not because a contract says you have to.
Pricing
One flat price. One dedicated receptionist.
Flat rate, month-to-month. No monthly contract, no per-minute billing, no setup fee.
- Weeknight coverage, 5:30pm to midnight
- One dedicated, dental-trained receptionist
- Appointments booked in your own system
- Emergency triage following your protocols
- Nightly call summary to your front desk
- Cancel any time with 30 days' notice
Questions dentists ask us
Find out how many calls you're missing after hours
Tell us about your practice and we'll walk you through what your evenings actually look like — and what OpenLine would change.
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